Frequently Asked Questions
CheerLife 是智采科技為企業員工提供的優惠查找服務。透過 CheerLife，您可以快速方便地查找自己公司專屬特約商家資訊，同時也享有與 CheerLife 合作的特約商家優惠，為努力打拼的您創造生活小確幸。
CheerLife is a discount discovery service provided by WisdomPick Technology for corporate employees. Through CheerLife, you can quickly and conveniently find exclusive partner merchant information for your company, while also enjoying discounts from CheerLife's partner merchants, creating small joys in your daily life.
CheerLife 使用一次性密碼機制，您只需要在 APP 初始畫面完成公司身分認證後，使用手機註冊，即可使用簡訊認證碼登入，不需要再另外記憶帳號密碼。
CheerLife uses a one-time password mechanism. You simply need to complete your company identity verification on the APP's initial screen, register with your mobile phone, and then log in using the SMS verification code — no need to remember a separate username and password.
通過公司身分認證的使用者，可以在 APP 內作商家查找，並於結帳時出示 APP 內的電子識別證，即可依特約內容，享受優惠。
Users who have passed company identity verification can search for merchants within the APP and present the electronic ID card in the APP at checkout to enjoy discounts according to the partnership terms.
請您與我們客服聯絡：(02) 2711-7060，CheerLife 客服會進行了解與協調，最終處理方式依 CheerLife 或貴司福委與商家的合約為準。
Please contact our customer service at (02) 2711-7060. CheerLife customer service will investigate and coordinate. The final resolution will be based on the contract between CheerLife or your company's welfare committee and the merchant.
歡迎您使用個人頁面的意見回饋，我們將儘速與您推薦的店家洽談特約合作。
You are welcome to use the feedback feature on your personal page. We will contact the merchant you recommend as soon as possible to discuss a partnership.
使用者若更換手機門號，CheerLife 會依照您綁定的個人信箱，確認帳號資料移動。如您尚未綁定個人信箱，請聯繫客服 (02) 2711-7060，我們將派專人協助處理。（我們強烈建議使用者在完成註冊後，前往個人頁面進行個人信箱綁定，通過認證後，如果使用者未來需更換門號登入，即可透過該信箱做資料轉移認證。）
If you change your phone number, CheerLife will confirm account data transfer based on your linked personal email. If you have not yet linked a personal email, please contact customer service at (02) 2711-7060 and we will assign a specialist to assist you. (We strongly recommend that after registration, you go to your personal page to link your email. Once verified, you can use that email for data transfer verification if you need to change your login number in the future.)
請於個人頁面裡的「分享親友推薦碼」點擊分享，將您的推薦碼分享給親友，親友在下載註冊本 APP 時，可依您分享的親友推薦碼認證進入，成為 CheerLife 白金會員。
目前僅開放合作企業會員可分享親友推薦碼，每位最多可分享給 20 位親友，親友推薦碼在註冊使用後或不慎經他人盜用，皆恕不另外補發。當您離職或貴公司與 CheerLife 已無合作關係，企業會員身分被移除後，您所推薦的親友 CheerLife 白金會員身分會與您同時回復到一般會員的身分，享有部分初階功能。
Go to "Share Referral Code" on your personal page and share your referral code with family and friends. When they download and register the APP, they can use your referral code to become a CheerLife Platinum member.
Currently, only corporate members can share referral codes, with a maximum of 20 referrals per person. Referral codes cannot be reissued once used or stolen. When you leave your company or your company's partnership with CheerLife ends and your corporate membership is removed, your referred family and friends will also revert to regular member status with limited basic features.